Donor Engagement Specialist

Company Overview

About the National Arts Centre Foundation
The National Arts Centre Foundation raises funds to support the National Arts Centre’s work in
performance, creation, and learning across Canada. Founded in 2000 as a separate legal entity, the
National Arts Centre Foundation has raised over $170 million to enrich the lives of Canadians through the
performing arts and to champion our country’s artists, students, and educators. The National Arts Centre
Foundation is governed by a Board of Directors comprised of a diverse group of leaders from across the
country who share a passion for the performing arts.
Equity, Diversity, Inclusion, Anti-Racism and Accessibility
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and
reconciliation with Indigenous peoples will guide our actions.
The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the
diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of
an inclusive community working hard to dismantle barriers to employees’ well-being, access, potential,
and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of
Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you
to self-identify in the recruitment process.

Job Description

DONOR ENGAGEMENT SPECIALIST
Competition number: J0124-1396
Department: Development ×
Status: Full-Time, one-year term
Hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. (35 hours per week)
Annual/hourly salary: $71,700 - $89,600 (position with benefits and pension plan)
Position is being re-evaluated at Job Evaluation Committee
Closing date: March 3, 2024
Anticipated start date: April 15, 2024

Key activities:
The Donor Engagement Specialist, reporting to the Director of Development Operations, will be a key
contributor to the National Arts Centre's efforts in planning, coordinating, and executing donor
engagement, cultivation, and stewardship activities. With a focus on surprise, delight, and gratitude, the
Donor Engagement Specialist will play a pivotal role in ensuring donors feel valued and connected to the
NAC's mission.

Responsibilities:

Donor Impact Reporting:
• Project manage stewardship communications materials, including impact reports and custom
donor reports.
• Develop and support the execution of engagement and stewardship plans, ensuring
alignment with NAC's fundraising goals.
• Build and manage the donor engagement calendar, tracking donor preferences and metrics
to inform strategy.
• Manage gift agreements and donor recognition, ensuring accurate and up-to-date records in

Raiser's Edge.
• Collaborate with other departments to ensure consistency with the organization's mission and
strategy.
Recognition:
• Suggest creative donor recognition options based on donor history, preferences, budget, and
timeline.
• Oversee the development, management, and implementation of a revitalized donor relations
program.
• Manage systems for acknowledgments, stewardship reports, and major gift proposals.
• Develop and implement donor recognition plans, including special acknowledgments and/or
signage.
• Proactively seek donor engagement opportunities.
Stewardship Program Planning & General Administration:
• Contribute to the overall planning of the stewardship program, working closely with team
members on special projects.
• Implement and maintain donor stewardship infrastructure, including policies, guidelines,
standards, and processes.
• Identify and develop new strategic and innovative communication and recognition
opportunities.
• Review existing stewardship tactics and donor activity, assessing and recommending further
actions.

Collaboration:
• Participate in planning meetings with solicitors to determine appropriate activities for each
donor.
• Collaborate with various NAC departments and stakeholders to enhance stewardship
programs.
• Foster excellent working relationships within the organization.
• Work collaboratively with the Development Communications Strategist to prepare clear,
concise, and complete information for stewardship communications tools.
• Collaborate with development staff to develop and implement strategies to attract additional
contributions from existing donors.

Communications:
• Work with communications staff to create donor impact reports and customized
communications.
• Manage the ordering and installation of donor recognition items.
• Collaborate with outside agencies to develop new materials, such as videos, for donor
engagement.

Required qualifications:
• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience in stewardship, donor relations, or marketing, with a track record of
planning and delivering personalized stewardship.
• Competencies include problem-solving, attention to detail, event planning expertise,
interpersonal and communication skills, and the ability to work independently and
collaboratively.
• Proficiency with Microsoft Teams, Outlook, and Canva

Who can apply:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian
citizens.

As part of NAC’s interview process, in-person interviews may be required. Please ensure to have the most
up-to-date information on your résumé including your current email address.
The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC
welcomes and encourages applications from people with disabilities. If you require accommodation during
the selection process, please inform us as soon as possible and we will make every effort to fulfill your
accommodation request.

The successful candidate will be required to provide the original or a certified true copy of their education
credentials as appropriate, along with proof of a valid Background Check as a condition of employment.
While we appreciate all applications, only those selected for an interview will be contacted by us.