Assistant Manager, 1 Elgin Restaurant

Company Overview

Equity, Diversity and Inclusion:
It is the National Arts Centre’s goal to be a more welcoming, inclusive, accessible, and diverse organization for all Canadians. We believe that the basis of this inclusivity requires a socially and culturally diverse workforce and, therefore, we actively seek to recruit candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), persons from the LGBTQ2+ community and persons with disabilities. We encourage you to self-identify in the recruitment process.
Introducing the National Arts Centre

The National Arts Centre (NAC) is Canada’s bilingual, multi-disciplinary home for the performing arts. The NAC presents, creates, produces, and co-produces performing arts programming in various streams—the NAC Orchestra, Dance, English Theatre, French Theatre, Indigenous Theatre, and Popular Music and Variety—and nurtures the next generation of audiences and artists from across Canada.
Curious to learn more? We invite you to read our strategic plan for 2020-2023 in The Next Act.
Collaboration, innovation and community-led engagement are only some of the many initiatives the NAC will leverage to help shape a more diverse, equitable, and inclusive future for the performing arts in Canada. One that embodies our slogan and loudly proclaims that Canada is our stage.

Job Description

ASSISTANT MANAGER, 1 ELGIN RESTAURANT
Competition number: J0124-0699
Department: Food & Beverage, 1 Elgin Restaurant
Status: Full-Time Continuing
Hours: 35 hours per week (days, evenings, weekends, and holidays)
Annual/hourly salary: $71,700 - $89,600 (position with benefits and pension plan)
Closing date: February 18, 2024
Anticipated start date: Immediately

Key activities:
Under the direction of the General Manager of Food and Beverage and in partnership with the 1 Elgin Manager, the incumbent’s primary focus will be to oversee the smooth overall running of 1 Elgin restaurant including providing a warm welcome and exceptional customer service to our loyal clientele.
The incumbent will assist in the hiring, supervision, scheduling, training, and discipline of unionized staff.
This incumbent would also on occasion assist in the Banquet department and Intermission Bars department as supervisor.

Required qualifications:
• Fluency in both official languages is required;
• Post secondary diploma related to the service industry and three years of experience in a fine dining setting or an equivalent achieved by a combination of education and experience;
• Strong knowledge of restaurant operations and service techniques including food and beverage knowledge;
• Good working knowledge of P.O.S. system (i.e. Squirrel system);
• Strong communication and interpersonal skills;
• Good organizational skills and initiative;
• Ability to motivate team members;
• Ability to work well under pressure;
• Experience managing union employees is an asset.

Who can apply:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.
All communication will be conducted through email and interviews via videoconferencing. Please ensure to have the most up-to-date information on your résumé including your current email address.

If you are a person with a disability and require accommodation for an interview or written exam, please advise us when initially contacted.
The successful candidate will be required to provide the original or a certified true copy of their education credentials as appropriate, along with proof of a valid Background Check as a condition of employment.
While we appreciate all applications, only those selected for an interview will be contacted by us.