Communications & Content Coordinator

Company Overview

About Us

The Arts Club Theatre Company is Canada’s largest year-round not-for-profit theatre company. Now in our 60th season, the Arts Club offers the best in professional theatre and has staged over 630 productions. Arts Club is grateful to have our offices, rehearsal halls, workshops, and theatres on the unceded, ancestral and traditional shared lands of the xmθkwym (Musqueam), Skwxwú7mesh (Squamish), and Slílwta/Selilwitulh (Tsleil-Waututh) Nations.

We are British Columbia’s largest non-profit cultural employer—hiring more than 500 artists, staff, and crew to stage up to 20 shows annually. We educate and cultivate students and theatre lovers of all ages—over 2,500 people engage in our education and professional development programs annually. We support artists and other arts organizations through professional engagement activities, believing firmly that an investment in the industry benefits all. We are a major economic driver in the areas surrounding our venues—our theatres attract a quarter million theatre patrons to dine and shop in the South Granville, Olympic Village, and Granville Island neighbourhoods.

Our Mission

To inspire and nurture artists and audiences through cultural experiences that are engaging, thought-provoking, and artistically innovative.

Our Vision

A community that, through storytelling, is inspired to reflect on who we are and who we can be.

Our Values

• Determination: We have the drive to continue to move forward, with a respectful nod to our tenacious past and a fearless embrace of our future. It is through this forward momentum that we ensure we are the artistic leaders of our community. 
• Curiosity We have a strong desire to know more; about ourselves, our art, and our patrons. This spirit is reflected in our willingness to make room for diversity of thought. This exploration of different viewpoints and ideas is reflected in our engagement with each other, with our art, our peers, and our community.
• Creativity We use our imaginations to explore our artistic practice and champion innovation in all the work that we do. We believe in the depth of our local talent and use our resources to showcase it. 
• Comradery We interact with each other with good-fellowship and levity.  Our spirit of generosity and warmth is seen in our empathy towards each other, our artists, our patrons, and our community. This allows us to embrace differences and makes us stronger.
• Safety The health and well-being of each other and our community informs our work and creates a safe, inviting, and inclusive space for all who enter and interact with us. We commit to constantly review our practices to ensure they are anti-racist and non-discriminatory. We are fiercely dedicated to being an organization that continually respects, champions, and uplifts underrepresented voices in all jobs.

 We also strive to provide a safer work environment, both physically and mentally, and we have made ongoing commitments to inclusion, anti-racism and anti-oppression. We want the stories we work together to tell to have nuanced and varied perspectives.

Job Description

JOB SUMMARY:

The Communications & Content Coordinator reports to the Associate Director of Communications and works in collaboration with the Marketing team and stakeholders throughout the company. This position is charged with planning and executing engaging video and photographic assets, digital content, and copywriting across multiple channels to raise awareness and build excitement for the company’s theatrical productions and other initiatives.

We are seeking an energetic arts administrator to join our team as the Communications & Content Coordinator. The ideal candidate is versed in written communications and digital storytelling, with an analytical and results-oriented mindset. If you have quantifiable creative ideas, we encourage you to apply.

DUTIES AND RESPONSIBILITIES

Content Creation

• Plan content calendar and schedules in collaboration with content creators and stakeholders.

     Coordinate and oversee photo/video shoots of productions, rehearsals, interviews, media events.

     Research and brainstorm creative content ideas.

     Liaise with theatre artists to assess media and content potential.

     Publicize and promote company-wide activities.

     Ensure adherence to relevant CTA clauses and other relevant union agreements.

 Communications

     Write, copyedit, and/or proofread collateral, including website copy, emails, ads, programmes, brochures, video scripts, etc., as needed.

     Ensure alignment with brand guidelines.

     Coordinate artist content for media and company collateral.

     Create, execute, and evaluate successful communications campaigns.

     Work cross-functionally with internal departments and external vendors.

 Social Media

     Organize, create, and schedule engaging content for social media channels, ensuring alignment with campaigns and other departments.

     Set the social media strategy and brainstorm creative ways to reach goals.

     Write concise, inviting, and amusing copy for social media captions.

     Ensure consistent brand messaging.

     Manage engagement and respond to notifications.

     Track impact of social media activities; monitor trends for growth.

 Digital Marketing/Analytics

     Maximize and optimize existing digital marketing campaigns across a variety of channels.

     Assist with the design and execution of digital marketing strategies.

     Champion and uphold metrics that drive ticket sales: awareness, engagement, and conversion.

     Utilize digital marketing analytics, analyze data, and recommend action based on data.

 Other

     Lead interdepartmental meetings.

     Other duties as required.

SKILLS AND COMPETENCIES

        Experience with photo and video editing and graphic design.

        Analytical and results-oriented mindset with strong attention to detail.

        Demonstrated ability to build impactful relationships with external and internal stakeholders.

        Highly organized and professional self-starter who prioritizes tasks and meets deadlines.

        Proficiency in Microsoft Office, with advanced skills in Microsoft Excel.

        Working knowledge of Adobe Creative Suite or other multimedia creation/editing tools.

QUALIFICATIONS

        Post-secondary degree in English, communications, media relations, marketing, and/or work experience in a similar role.

        Excellent copywriting, editing, and proofreading skills, with 3+ years professional experience.

        Skilled with social media platforms such as Facebook, X (Twitter), Instagram, YouTube, and more.

        Knowledge of theatre ecology and theatrical practices.

        Knowledge of union regulations (CAEA, ADC, VMA, UBCP/ACTRA, IATSE).

        Valid driver’s license is an asset.

        A love for theatre and the performing arts.

ADDITIONAL DETAILS

- Employment Type: Full-time, 40 hrs. per week (Monday to Friday, 9:00 AM–5:00 PM) *.

- Salary: $50,000–$52,000 per annum, based on experience.

*Some evenings/weekends are required, including availability after office hours to capture social media content and coordinate videography and photography at rehearsals and opening nights.

Expected Start Date: April 2, 2024