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Front Of House Manager

Front of House Manager

Website Driftwoodtheatr Driftwood Theatre

Driftwood Theatre’s 2020 Bard’s Bus Tour is looking for a front of house/customer service manager

The Bard’s Bus Tour is an annual summer Ontario tradition, touring to outdoor venues in communities across the province for 25 years.

The Front of House/Customer Service Manager is responsible for delivering a safe, orderly, timely and enjoyable theatre experience for Driftwood’s audiences, presenting partners, volunteers, donors and company members.

The FOH/Customer Service Manager is responsible for managing onsite relationships with presenting partners in each community; preparing, setting up and running box office, seating and concessions at each performance; supervising summer student and volunteer assistants; maintaining financial and attendance records for performances and outreach activities; handling online and in-person banking while on tour and participating in the daily set-up and strike of the performance site.

The successful candidate will have: at least two years of related work experience including client/customer service and some degree of management; a high degree of professionalism and time management skills; cash-handling experience; a full class G driver’s license with clean driving abstract and experience driving large vehicles (Ford E350 chassis or equivalent); the ability to communicate effectively and work productively with artists, theatrical staff and volunteers; capacity for lifting and carrying supplies and equipment; and most importantly will demonstrate grace under pressure.

Driftwood Theatre is dedicated to reflecting Canada’s rich diversity on and off stage in all of its work. Equity-seeking individuals of all backgrounds regardless of age, ethno-cultural identity or gender are encouraged to apply.

Contract dates: June 29 – August 30, 2020. (outside dates: 7 f/t weeks, 2 p/t weeks).

Salary: $720/ f/t week + per diems during overnight touring

Candidates are invited to make application by sending a brief cover letter and resume (as one pdf file) by email to Artistic Director, Jeremy Smith (

Application deadline: February 15, 2020

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