Website Theatre Passe Muraille
Associate Producer- Patron Services Manager
Application Deadline: August 15, 2018
Start Date: September, 2018
Theatre Passe Muraille is known for developing innovative and daring Canadian theatre, but we exist to support our communities. From encouraging independent and emerging artists, and multicultural work, to inspiring our staff and artists to work collaboratively, Theatre Passe Muraille works to ensure all voices are represented on our stage.
-Maintaining Box Office System, including inputting and updating performance and patron information
-Managing Patron Services Associates including Box Office, Front of House and Bartenders
-Scheduling Patron Services Staff
-Being on call to Patron Services Staff
-Ensuring a smooth and efficient flow of patrons into the venues
-Responding to online, telephone and in-person inquires and ticket sales
-Managing the TPM Bar: Ordering, inventory and financial reconciliation
-Maintaining and promoting the Arts Box Office
-Acting as a Patron Services Associate (Box office, Bar or House Management) as needed
-Working Box Office 3 days per week
-Process, balancing and reconciling box office
-Liaising with rental companies in regards to staffing and performances
-Post-secondary degree preferred (Arts Management or Theatre an asset)
-Experience with a ticketing system and employee scheduling
-Minimum 1 year experience with Managing staff and/or volunteers
-Strong written and verbal communication skills and attention to detail
-Good project management skills and/or experience in event coordination
-Demonstrated initiative and ability to manage multiple tasks and deadlines
-Experience with a non-for-profit company an asset
-Driver’s license, Smart Serve and First Aid are mandatory
-Occasional weeknight and weekend work is mandatory
How to Apply:
Please submit a cover letter and resume with the names and phone numbers of 3 references attached as a PDF or Word document by 5 PM on Wednesday August 15 to firstname.lastname@example.org.
Please use the subject line: “Application for Associate Producer – Patron Services Position”.
Only those selected for an interview will be contacted.